Expert service and support for your equipment

Service

Our service department offers professional support for a wide range of devices to ensure your equipment performs at its best.
This is what we provide:
01

Advanced support

We support not only Copan equipment, but also equipment from other suppliers working with MLS, in the Benelux.

02

Flexible service contracts

Choose from several service agreements tailored to your needs, including options with out-of-hours support.

03

Extensive equipment expertise

More than 90 WASP graft machines installed | 13 WASPLab installations including Radian, Colibri, Collaborative Station | An extensive range of devices from Hettich, Memmert, Gram, Gordiamkey, CellPath and CellaVision.

04

Preventive and corrective maintenance

Our team of skilled service engineers, all based across the Benelux, is thoroughly trained to offer both preventive and corrective maintenance to keep your appliances in premium condition.

05

Availability of spare parts

Quickly accessible from our warehouse in Menin or, if necessary, ordered directly from the manufacturer.

06

Certified quality

All measuring equipment we use is ISO-17025 certified, guaranteeing an accurate and reliable service.

For expert support, contact us at MLS-Service@mls.be or by phone at +32 56 23 28 23+31 88 565 31 00.
On your dashboard, you can also submit a service request online.