There are 3 ways to find a product in our webshop.

• Search field

  On the upper right of the screen you can find our search field:

  

  Here you can fill in a product number, description, supplier codes (or a part of it). If you are logged in, you can also fill in an order number. In this way you can most easily find your order.

• Advanced search

  

  In order to find a product in a quicker way, you can further refine your search by using ‘Advanced search’. In this case, the exact search terms have to be filled in (not just a part).

• Navigate through Products

  If you go to Products, you can find the right sub group/product by navigating in the menu.

  

Please contact our customer care service, and they will help you further on with all your questions.
When required, a visit of our sales representative can be planned.
You can reach us by telephone +32 (0)56 53 11 33 or email info@mls.be or fill in our contact form.

Our Customer Care Service will register you in our system.
You can send us a request through our website. Therefore click on the button on the right upper side:
After this, the log-in screen will appear, on which you can choose “Register?”.

Please fill out your full details on our contact form. On the page beneath, you can mark “Request for login data (webshop)”.
Our Customer Care Service receives your request and will deliver you the login data.

Quick order allows you to add products to your shopping cart by using the exact MLS code, supplier code or customer code. You can only add products with customer code if you are logged in.

By default there are 3 order lines, but you can add more order lines by clicking on the button “+ new order line”.

Placing an order without an account on our webshop is not possible, you may send us your order by email to order@mls.be.

Do you like to receive login credentials, please contact our Customer Care Service.
You can reach us by telephone +32 (0)56 53 11 33 or email info@mls.be or fill in our contact form.

There are 3 ways to add products to your shopping cart:

• By clicking on the title ‘Products’, ou can navigate to the product you want, fill in the quantity and click on the button “Add to cart”.

  If you click in the field Quantity you immediately get a pop up saying that the quantity has to be a multiple of one of the packages.

  

  Only if this condition is fulfilled, you can click on the button “Add to cart”.

  After you have added a product (or more products from that same table), you get a confirmation:

  

  And now you can also find the product in your shopping cart (button on the upper right):

  

• By clicking on the title ‘Quick order’, you can add products to your shopping cart by using the exact MLS code, supplier code or customer code (only logged in).

  

  You also get the pop up saying that the quantity has to be a multiple of one of the packages.

  By default there are 3 order lines, but you can add more order lines by clicking on the button “+ new order line”.

  You also get the confirmation that the products have successfully been added to your shopping cart.

  If you are logged in, you can see the MLS code between brackets as well as the possible customer code.

• If you are logged in you can add products to your shopping cart via ‘Dashboard’ and then clicking on ‘Order history’, ‘Favorites’ of ‘My subscriptions’.
  • Go to ‘Order history’ or ‘Favorites’, click on the icon of the shopping cart, and An overflow window pops up in which you can fill in the quantity.

    

  • Go to ‘My subscriptions’, select a subscription and click on the button Order. An overflow window pops up in which all products of the subscription are shown. Here you can fill in the quantity and add the product to the cart.

    

Remark: only if you are logged in, you automatically get to see your personal prices!

You can log in with your email address. After being logged in, you can find your customer code in “My Account”.

Click on “Password forgotten?” at the bottom of the screen or in the login screen.

By clicking you can enter your email address. You receive the confirmation that an email has been sent to the email address given.
This email will provide you a link to change your password.

While placing an order you have to select a delivery address (Shipping). If your delivery address is not in the list, you can manually add one by filling in one yourself under ‘Other’.
MLS will create the new address in its system and will be available for your next order.

Please contact the Customer Care Service. If possible, they will do the adaptations in our system.
You can reach us by telephone +32 (0)56 53 11 33 or email order@mls.be or fill in our contact form.

All common disposable laboratory products are in stock at MLS. That is why these articles are delivered within 24 hours after we have received your order. For all other products we do everything in our power to keep the delivery terms as short as possible.

No, not our complete range is mentioned on our website.
Only the following items:

• frequently sold products
• products that are recorded as standard products in our range

Other products are available on demand. For more information, please contact our Customer Care Service.
Products that are not mentioned on our website can be ordered anyway. (via ‘’order quickly”, using the product code)
If you are looking for a specific product, we will be pleased to help you.

The price of our products is very low, especially if you convert them to ‘price per unit’.

As example we refer to the price of the pipet tips. For this kind of products, we often talk about 0,004 € per piece.  Sometimes it is confusing if prices like this are communicated by phone. Therefore we decided to mention the prices for most of our products per 1000 pcs. As a result the price for pipet tips will be 4 € /1000 pcs in this case.

A fair question is:  for example, ‘what is the price for a package of 250 pcs?’

• Price/1000 pcs          = 4 €
• => Price/pièce           = 0,004 €   (4 € / 1000)
• => Price/package      =  1 Euro           (250 x 0,004 €)

If you are logged in, you can download technical sheets, MSDS and certificates.
If available, the documents can be found by clicking on the paperclip icon next to the product: .
Here you can find an overview of the documents available.

By using your own account:

• you receive an overview of your personal prices;
• you can consult your detailed order history;
• you can add products to your favorites;
• you get an overview of your most recent purchased products;
• you can consult your subscriptions and order from it;
• you can find the contact details of your personal MLS contacts;
• you can download technical sheets, MSDS and certificates yourself;
• …

Please contact our Customer Care Service for this.
You can do this by telephone on n° +32 (0)56 53 11 33, or you can send us an e-mail: info@mls.be, or fill in our contact form.

You can find our ISO certificate in the media library.

Please contact our Customer Care Service for this.
You can do this by telephone on n° +32 (0)56 53 11 33, or you can send us an e-mail: info@mls.be, or fill in our contact form.

Please contact our Customer Care Service for this.
You can do this by telephone on n° +32 (0)56 53 11 33, or you can send us an e-mail: info@mls.be, or fill in our contact form.

Click on ‘Service’ in the navigation bar for more information about our technical service.

Please contact our Customer Care Service for this.
You can do this by telephone on n° +32 (0)56 53 11 33, or you can send us an e-mail: info@mls.be, or fill in our contact form.